CS Otomatis WA untuk Property & Real Estate

Property leads = High value!

Setiap lead property bernilai jutaan rupiah potential commission. CS otomatis memastikan tidak ada lead yang terlewat.

Use Cases

🏠 PROPERTY CS:

DEVELOPER:
- Unit availability
- Price list & promo
- Booking NUP
- Payment schedule
- Progress update

AGENT/BROKER:
- Listing inquiry
- Schedule viewing
- KPR consultation
- Document requirements
- Negotiation support

RENTAL:
- Availability check
- Virtual tour
- Contract info
- Move-in process

Template - Developer

Developer Greeting:

🏠 [PROJECT NAME]

Selamat datang di [PROJECT NAME]!
Hunian impian di [LOKASI].

Mau tanya tentang:

1️⃣ Unit & Harga
2️⃣ Promo Terbaru
3️⃣ Lokasi & Fasilitas
4️⃣ Cara Bayar (KPR/Cash)
5️⃣ Jadwal Kunjungan
6️⃣ Cek Booking Saya

Ketik angka untuk info lengkap! 🏡

📍 Show unit buka setiap hari!

Unit & Price List:

🏠 UNIT TERSEDIA

[PROJECT NAME] - Tower A

STUDIO (24 sqm):
━━━━━━━━━━━━━━━━━━━━
💰 Mulai Rp 450.000.000
📦 Stock: 15 unit
🏢 Lantai: 5-20

1 BEDROOM (36 sqm):
━━━━━━━━━━━━━━━━━━━━
💰 Mulai Rp 650.000.000
📦 Stock: 23 unit
🏢 Lantai: 5-25

2 BEDROOM (54 sqm):
━━━━━━━━━━━━━━━━━━━━
💰 Mulai Rp 950.000.000
📦 Stock: 8 unit
🏢 Lantai: 10-30

💡 Harga belum termasuk PPN
📋 Price list lengkap: [LINK PDF]

Mau detail unit tertentu?
Ketik: INFO [TIPE] [LANTAI]
Contoh: INFO 2BR 15

Promo:

🔥 PROMO [BULAN] 2026!

[PROJECT NAME] Special Offer:

PROMO 1: DISKON 10%
━━━━━━━━━━━━━━━━━━━━
- All unit Tower A
- Cash keras/KPR
- Valid s/d akhir bulan

PROMO 2: FREE FURNISHED
━━━━━━━━━━━━━━━━━━━━
- AC, kitchen set, wardrobe
- Nilai Rp 50-100jt
- Min 2BR

PROMO 3: DP RINGAN
━━━━━━━━━━━━━━━━━━━━
- DP hanya 5%
- Cicil 12x tanpa bunga
- Approved bank: BCA, Mandiri, BTN

⏰ Promo terbatas kuota!
   First come first served.

Mau klaim promo?
Ketik BOOKING untuk NUP!

NUP/Booking:

📝 BOOKING NUP

Untuk booking unit, isi data:

BOOKING
Nama Lengkap: [Nama sesuai KTP]
NIK: [No KTP]
HP: [No HP aktif]
Email: [Email]
--
Unit: [Tipe, contoh: 2BR]
Tower: [A/B/C]
Lantai: [Preferensi]
--
Cara Bayar: [Cash/KPR]
Bank KPR: [Jika KPR]

Atau ketik FORM untuk dibantu!

💰 NUP Fee: Rp 5.000.000
   (Refundable jika batal)

Booking Confirmation:

✅ NUP BERHASIL!

No. Booking: #NUP-20260217-001

📋 Data Booking:
━━━━━━━━━━━━━━━━━━━━
Nama: [NAMA]
Unit: 2BR Tower A Lt. 15
Harga: Rp 980.000.000

💰 NUP Fee: Rp 5.000.000
Status: ⏳ Menunggu Pembayaran
━━━━━━━━━━━━━━━━━━━━

🏦 Transfer ke:
Bank BCA
No: 1234567890
A.n: PT [DEVELOPER]
Nominal: Rp 5.000.000

⏰ Bayar dalam 1x24 jam
   untuk lock unit!

Setelah transfer, kirim bukti
ke chat ini ya! 📸

NEXT STEPS:
1. Bayar NUP
2. Meeting dengan sales
3. Pilih unit final
4. Tanda tangan PPJB
5. Proses KPR (jika KPR)

Template - Agent/Broker

Agent Greeting:

🏠 [AGENT NAME] PROPERTY

Hai! Cari properti apa?

1️⃣ Rumah Dijual
2️⃣ Apartemen Dijual
3️⃣ Rumah Disewa
4️⃣ Apartemen Disewa
5️⃣ Ruko/Komersial
6️⃣ Konsultasi KPR

Ketik angka atau langsung 
describe properti impian kakak!

Contoh: "Rumah 3KT di Jakarta Selatan
budget 2M"

Listing Recommendation:

🏠 REKOMENDASI UNTUK KAKAK

Based on: Rumah 3KT, Jaksel, budget 2M

Kami temukan 5 listing cocok:

1️⃣ Rumah Kemang
   • 3KT, 2KM, LT 120/LB 150
   • 💰 Rp 1.8M (nego)
   • ✅ SHM, furnished
   [FOTO] [LINK]

2️⃣ Rumah Cilandak
   • 3KT, 3KM, LT 150/LB 200
   • 💰 Rp 2.1M (nego)
   • ✅ SHM, renovated
   [FOTO] [LINK]

3️⃣ Rumah Pondok Indah
   • 3KT, 2KM, LT 100/LB 130
   • 💰 Rp 1.95M
   • ✅ SHM, semi-furnished
   [FOTO] [LINK]

Mau lihat yang mana?
Ketik VIEWING [NOMOR] untuk jadwal!

Schedule Viewing:

📅 JADWAL VIEWING

Property: Rumah Kemang
Alamat: Jl. Kemang Raya No. XX

📅 Slot tersedia minggu ini:
━━━━━━━━━━━━━━━━━━━━
- Sabtu, 22 Feb: 10:00, 14:00
- Minggu, 23 Feb: 10:00, 14:00, 16:00
- Senin, 24 Feb: By appointment
━━━━━━━━━━━━━━━━━━━━

Pilih jadwal?
Ketik: JADWAL [HARI] [JAM]
Contoh: JADWAL SABTU 10:00

⚠️ Mohon datang tepat waktu ya!

Viewing Confirmation:

✅ VIEWING TERJADWAL!

Booking: #VW-20260217-001

📋 Detail:
━━━━━━━━━━━━━━━━━━━━
Property: Rumah Kemang
📅 Sabtu, 22 Feb 2026
⏰ 10:00 WIB

📍 Meeting point:
Jl. Kemang Raya No. XX
[Google Maps link]

👤 Agent: [NAMA]
📱 Contact: [NO HP]
━━━━━━━━━━━━━━━━━━━━

TIPS:
- Cek kondisi atap & dinding
- Test air & listrik
- Perhatikan lingkungan sekitar
- Bawa pengukur jika perlu

Questions? Reply saja!
See you there! 🏠

KPR Information

KPR Info:

🏦 INFO KPR

Mau beli property via KPR?

SIMULASI KPR:
━━━━━━━━━━━━━━━━━━━━
Harga: Rp 1.000.000.000
DP 20%: Rp 200.000.000
Pinjaman: Rp 800.000.000

Cicilan estimasi:
- 10 tahun: Rp 9.5jt/bulan
- 15 tahun: Rp 7.2jt/bulan
- 20 tahun: Rp 6.0jt/bulan

*Bunga ~8-10% p.a. (2026)
━━━━━━━━━━━━━━━━━━━━

SYARAT DOKUMEN:
✅ KTP suami-istri
✅ KK
✅ Surat nikah
✅ Slip gaji 3 bulan
✅ Rekening koran 3 bulan
✅ NPWP
✅ SPT tahunan

Mau hitung dengan harga lain?
Ketik: SIMULASI [HARGA]
Contoh: SIMULASI 1.5M

Implementation

javascript

const propertyListings = {
    'LST-001': {
        type: 'house',
        title: 'Rumah Kemang',
        location: 'Kemang, Jakarta Selatan',
        bedrooms: 3,
        bathrooms: 2,
        landArea: 120,
        buildingArea: 150,
        price: 1800000000,
        status: 'available',
        photos: ['url1', 'url2'],
        agent: 'AGT-001'
    }
};

async function matchProperties(criteria) {
    const { type, location, budget, bedrooms } = criteria;
    
    return Object.values(propertyListings).filter(property => {
        return (
            property.type === type &&
            property.location.includes(location) &&
            property.price <= budget * 1.1 && // 10% tolerance
            property.bedrooms >= bedrooms &&
            property.status === 'available'
        );
    });
}

// Lead scoring
function scorePropertyLead(lead) {
    let score = 0;
    
    if (lead.budget > 1000000000) score += 30;
    if (lead.readyToBuy === 'within_3_months') score += 25;
    if (lead.hasDP) score += 20;
    if (lead.kprApproved) score += 15;
    if (lead.viewingScheduled) score += 10;
    
    return score; // Max 100
}

Best Practices

DO ✅

- Quick response (property leads hot!)
- Detailed listing info
- Easy viewing scheduling
- KPR assistance
- Follow up consistently
- Lead scoring & prioritization

DON'T ❌

- Slow response (leads go cold)
- Incomplete info
- Hard to schedule viewing
- No KPR guidance
- No follow up
- Treat all leads equally

FAQ

Berapa cepat harus response?

Dalam 5 menit! Property leads sangat time-sensitive. Lebih lama = lost to competitor.

Perlu virtual tour?

Sangat recommended. Terutama untuk buyer luar kota. Save time & filter serious buyers.

Kesimpulan

Property CS = Lead conversion machine!

Setup Property CS →

Artikel Terkait

• CS Otomatis WA untuk Bisnis Jasa
• Bot WA untuk Reservasi
• WA Blast untuk Promosi